What Information We Collect

We only collect what we need to provide you with helpful investing guidance. Here's what that looks like:

Information You Give Us Directly

• Your name and email when you contact us or sign up for our learning resources
• Phone number if you choose to share it for follow-up conversations
• Questions or messages you send through our contact form
• Preferences about investment topics you're interested in learning about

Information Collected Automatically

• Your IP address and general location (city/region level, not your exact address)
• Browser type and device information
• Pages you visit on our site and how long you spend there
• Referring website if you clicked a link to reach us

We don't track you across other websites. What happens on qrestex.pro stays here.

How We Use Your Information

Everything we collect serves a purpose. We're not in the business of hoarding data for no reason.

• We analyze site traffic to understand which topics interest people most
• We use your email to send program updates if you've signed up for them
• We keep records of conversations to provide consistent support
• We monitor for unusual activity to keep your information safe

We'll never sell your information to advertisers or use it for purposes you haven't agreed to. That's not how we operate.

Sharing Your Information

We keep your information pretty close to the chest. But there are a few situations where we might need to share it:

Service Providers We Trust

We work with a small number of companies that help us run our website and communicate with you. This includes our email service provider and web hosting company. They only get access to what they need to do their job, and they're required to keep your information secure.

Legal Requirements

If Canadian law requires us to disclose information — like in response to a valid court order — we'll comply. But we'll always notify you first unless we're legally prevented from doing so.

Your Rights Under Canadian Law

PIPEDA gives you several rights when it comes to your personal information. Here's what you can do:

• Access: You can ask to see what information we have about you
• Correction: If something's wrong or outdated, let us know and we'll fix it
• Withdrawal: You can withdraw consent for us to use your information at any time
• Complaint: If you think we've mishandled your data, you can file a complaint with the Privacy Commissioner of Canada

To exercise any of these rights, send us an email at help@qrestex.pro. We typically respond within 24 hours and resolve requests within 30 days.

How We Protect Your Information

Security isn't just a checkbox for us. We take it seriously because your trust matters.

Technical Safeguards

• SSL encryption for all data transmitted to and from our website
• Secure servers located in Canadian data centers
• Regular security audits and updates to our systems
• Limited staff access to personal information on a need-to-know basis
• Strong password requirements and two-factor authentication for our team

Physical and Administrative Controls

Our team is trained on privacy best practices. We have clear policies about who can access what information and why. And we regularly review our procedures to make sure we're meeting current standards.

No system is 100% secure — that's just reality. But we do everything reasonable to minimize risks and respond quickly if something goes wrong.

How Long We Keep Your Data

We don't keep information longer than necessary. Here's our general approach:

When we delete data, we really delete it. We don't just hide it or archive it somewhere. Once the retention period ends, it's gone from our systems.

If you request deletion before the standard retention period ends, we'll honor that request within 30 days — unless we have a legal obligation to keep certain records.

Cookies and Tracking

We use a few cookies to make our website work properly and understand how people use it. Nothing invasive.

Essential Cookies

These keep the site functioning. They remember your language preference and whether you're logged in. You can't really turn these off without breaking the site.

Analytics Cookies

We use basic analytics to see which pages get visited most and where people are coming from. This helps us create better content. We don't use this data to identify individuals.

Your browser settings give you control over cookies. You can block them entirely, though some parts of our site might not work as smoothly.

Third-Party Links

Our website might link to other sites — investment news sources, regulatory bodies, educational resources. We're not responsible for their privacy practices.

When you click a link and leave qrestex.pro, you're subject to that site's policies. We try to only link to reputable sources, but it's worth checking their privacy policies too.

Children's Privacy

Our services are designed for adults interested in investing education. We don't knowingly collect information from anyone under 18.

If we discover we've accidentally collected data from a minor, we'll delete it immediately. If you're a parent and think your child has provided us with information, please let us know right away.

International Data Transfers

We primarily operate in Canada, and that's where your data lives. Our servers are Canadian, and we work with Canadian service providers when possible.

If we ever need to transfer data outside Canada, we'll make sure appropriate safeguards are in place to protect your privacy according to Canadian standards.

Changes to This Policy

Privacy laws and our practices might change over time. When they do, we'll update this policy and note the date at the top.

If we make significant changes that affect how we use your information, we'll let you know by email if we have your address. Otherwise, we'll post a notice on our homepage.

We encourage you to review this policy occasionally. It's dated at the top so you can see when it was last updated.

Questions and Concerns

Privacy can be confusing. If something in this policy doesn't make sense, or if you have concerns about how we're handling your information, please reach out.